Privacy Policy

At KanouzOfficial, protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you browse or shop with us.

1. Information We Collect

When you visit KanouzOfficial or place an order, we may collect:

  • Personal Information: Your name, email, phone number, and shipping/billing address

  • Order Details: Items purchased, payment method (securely processed), and order history

  • Device Data: IP address, browser type, and cookies to improve your experience

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates and provide customer support

  • Share exclusive offers and promotions (only if you opt in)

  • Personalize and improve your shopping experience

3. Your Privacy, Our Commitment

We never sell your personal data. We only share it:

  • With trusted partners (e.g., shipping providers) to fulfill your orders

  • When required by law in the UAE or Saudi Arabia

4. Data Security

We take your privacy seriously and employ industry-standard protections including:

  • SSL-secured website

  • Encrypted payment processing

  • Restricted internal access to sensitive data

5. Your Rights (UAE & Saudi Arabia)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing emails at any time

To exercise your rights, please contact us at:
📧 kanouzofficial@gmail.com

6. Cookies & Tracking

We use cookies to:

  • Remember your cart and preferences

  • Suggest products based on your browsing

  • Analyze and improve site performance

You can disable cookies via your browser settings if you prefer.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available here.

8. Contact Us

📧 Email: kanouzofficial@gmail.com
🌍 Regions Served: United Arab Emirates & Saudi Arabia